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Kristin Hardin

Kristin Hardin

Customer Care Team Leader RVR

BTEC Veterinary Client Care

Kristin has extensive experience in client care having worked in the hotel industry as receptionist and manager for over 15 years. She joined Maven Vets (previously Frean and Smyth Vets) in October 2013 as our Customer Care Team Leader and is thoroughly enjoying the challenges of her role.

Kristin completed the BTEC in Veterinary Client Care in 2014.

Outside of work she is kept busy by her two sons, Rhys and Cillian, and her husband. The family also have two cats, Elmo and Sooty.


  • accreditations rcvs outstanding client service
  • accreditations rcvs outstanding in patient service
  • accreditations rcvs outstanding consultation service
  • accreditations rcvs outstanding team professional responsibility
  • accreditations best business 2017
  • accreditations rcvs accredited practice sah
  • accreditations vet practice design awards 2015
  • accreditations isfm gold car friendly clinic 2019