Basic Care

Your cat will be given their own kennel with bedding, food and water bowl and litter tray.  Each morning your cat will have their kennel fully cleaned and all bedding changed and freshened.

We also have larger kennels for patients who have to stay with us for longer, ensuring they are comfortable during their stay. We provide 'Hides' for cats who are staying longer allowing them privacy if they prefer.

Our cat ward has been designed to maximise their comfort and minimise stress. We use a Feliway Diffuser at all times in our Cat ward to ensure cats remain calm and relaxed.

Clinical Care Throughout the Day

Your cat will have a full clinical exam with a vet and nurse and their individual care plan agreed for the day.  The vet will call you after this examination to update you on how your cat is doing, the plan for that day and also current and expected costs of treatment for the day.

Discussing this with you ensures you are involved in the decisions made in your cat’s care.  The nurse looking after your cat will then ensure your cat has all medications, food and water at the correct times throughout the day.

Importantly, they will also spend time with your cat during the day, providing essential TLC and grooming them as required.

If the nurse has any concerns that your cat is not responding as expected they will immediately alert the vet who will reassess your cat.

Our nurses are fully trained in monitoring patients in hospital and are briefed by the vet each morning if there are any specific symptoms to be monitored.

Clinical Rounds

Each afternoon we hold clinical rounds. This is a time when all our vets and nurses visit each patient in hospital and discuss their case.

Not only does this ensure all are kept up to date with your pet’s condition but also that all can contribute suggestions and advice to ensure your cat receives the best care.
Last thing in the evening your cat will receive another full clinical exam with the vet and nurse and a plan for that night will be confirmed.

Once again you will receive a phone call from your vet with this full update.

Clinical Care Throughout the Night

If your cat needs to stay with us through the night they will be continuously looked after as we have a vet and nurse on site 24 hours a day, 365 days a year.  When Maven Vets are closed, care of your cat will be provided by a team of vets and nurses from Vets Now. As Vets Now work from the Maven Veterinary Care clinic your cat will not need to be transferred, minimising stress for them and you and optimising recovery.

Your vet at Maven will advise you of the plan for your cat overnight and will directly hand over care to the Vets Now team to ensure continuity. Care will be handed back to Maven Vets first thing in the morning. If there are any problems with your cat through the night the Vets Now team will contact, you directly to discuss this with you.

Accreditations

  • accreditations rcvs outstanding client service
  • accreditations rcvs outstanding in patient service
  • accreditations rcvs outstanding consultation service
  • accreditations rcvs outstanding team professional responsibility
  • accreditations best business 2017
  • accreditations rcvs accredited practice sah
  • accreditations vet practice design awards 2015
  • accreditations isfm gold car friendly clinic 2019